This button takes the user to a webform where they can send a message to Jagex support. To start viewing messages, select the forum that you want to visit from the selection below. You may have to register before you can post: click the register link above to proceed. A few of these pages offer an button to "Click here to contact us". If this is your first visit, be sure to check out the FAQ by clicking the link above. Selecting these topics redirects the user to a relevant web page with information. Welcome to the Runescape server development forum section - join the community to discuss and share knowledge on developing private servers. And the encounter isn't that hard so you are not getting it down in a dozen kills. If you mess up your statue, it generally impacts only you, if others play well. Within each section, users are provided with a drop-down of predefined subjects. That being said, if the other 3 people know what to do, they can pretty much trio it as long as you help with middle, and do your 16 resource in the box, so the other person can grab it. The team run initiatives regarding account security, phishing scams, computer security and more.Ĭustomer support via the website is centred on the online support centre, consisting of six areas: Bug report, Account help, Payment support, Safety centre, Technical support and Message centre. The team are also responsible for responding to support tickets, monitoring social media, and passing on player feedback and comments. The team are responsible for handling in-game abuse reports, offence appeals, processing account recovery requests, and maintaining the Rules of RuneScape, as well as working alongside the QA team to investigate bug reports. A number of the support team have their own Twitter accounts and occasionally appear on RuneScape livestreams and podcasts. The team is lead by Mod Kelvin, the head of Customer Support, who is supported by a team of three service managers and 35 support specialists. If this is your first visit, be sure to check out the FAQ by clicking the link above. ![]() Player Support Team, also called the Customer Support Team, is the division of Jagex staff that interacts with players.
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